Frequently Asked Questions

If you have any questions that aren't answered on this page, please reach out to us by phone or contact us here!

  • Where are your storage facilities located?

    We have four convenient locations:

    • 281 Brewers Hwy, Hardin, KY 42048
    • 68 Beal Rd, Hardin, KY 42048
    • 50 Jade Rd, Benton, KY 42025
    • 219 Hitte Rd, Benton, KY 42025

    All locations are just minutes from major roads like HWY 641 and HWY 68-80, and near landmarks like KY Lake, Kenlake Marina, Belew’s Dairy Bar, and South Marshall Middle School.

  • What are your office hours?

    Our office hours are 8:30 am to 5:00 pm CST. Please note that we are a remotely managed facility.

  • What are the access hours?

    Access is available from 5:30 am to 10:00 pm CST.

  • Am I required to store long-term?

    We offer flexible month-to-month lease options, so you can store with us for as short or as long as you need.

  • How do I pay my storage bill?

    You can pay your storage bill online using a debit or credit card. Additionally, you can discuss autopay options with your facility manager.

  • What documentation do I need to rent a unit?

    A valid government-issued ID, such as a driver’s license, passport, or state ID, is required.

  • What items am I not allowed to store?

    You cannot store perishables, plants, animals, stolen or illegal goods, flammable or hazardous materials, combustible items, or liquids.

  • What does drive-up access mean?

    Drive-up access means you can park your vehicle directly in front of your storage unit for easy loading and unloading.